Warranty
At ANJ Appliances & Outdoor Living, we are not the manufacturers — instead, we partner directly with a wide range of trusted brands to bring you their premium products. By working closely with these brands, we’re able to provide exceptional value and deals you won’t typically find with other retailers.
Please note that ANJ Appliances & Outdoor Living does not provide a warranty directly. All warranties are offered and honored by the respective manufacturers. We are happy to assist you in contacting the manufacturer should you need any warranty details, support, or claims assistance.
Because warranties vary by brand, coverage and terms may differ. Below, you’ll find summaries and links to the warranty information provided by our partner brands for your convenience.
There are two sections on this page, first one directly links to each manufacturers' warrenty information. Second gives a summary of warrenty provided for each manufacturer as a quick reference guide.
f
Section 1:
Below are Direct Links to Manufacturer Warranty Information
f
Section 2:
Quick Reference Guide of Warrenty Provided by each Manufacturer
American Spas
Summary of American Spas limited warranty coverage:
| Product / Component | Warranty Period | Coverage Description |
|---|---|---|
| Spa Structure & Factory Components | Two Years (Limited) | Covers all factory-installed components (jets, diverter valves, LED lighting systems, frame, etc.) against defects in workmanship and materials for two years from the original delivery date. |
| Other Components | One Year (Limited) | Covers spa components against malfunction due to defects in materials or workmanship for one year from the original delivery date. |
| Stereo Components (receiver, speakers, subwoofer, power supply) | One Year (Limited) | Covers malfunction due to defects in materials or workmanship for one year from the original delivery date. |
| Labor | One Year (Limited) | No charge for labor to repair covered defects within one year; owner responsible for providing access and any mileage/travel costs for service technician. |
| Replacement Spa (if deemed non-repairable) | Balance of Original Warranty | Manufacturer may, at its option, provide a replacement spa of equal value; the replacement spa carries the balance of the original spa’s warranty. Owner responsible for removal, freight, delivery, and reinstallation costs. |
| Genuine Parts Requirement | — | Warranty is void if non-genuine or aftermarket parts/accessories are used. Only American Spas brand parts and accessories maintain warranty validity. |
| Commercial Use | No Coverage | Spa units in commercial use are excluded from any coverage whatsoever. |
Warranty Limitations:
-
Warranty is void if the spa is altered, neglected, misused, abused, damaged in transit, or repaired by unauthorized personnel.
-
No coverage for freight damage, improper installation, or failure due to poor water chemistry or maintenance.
-
The warranty excludes insulating covers, aftermarket components, and costs of accessing parts for service.
-
Owner is responsible for shipping costs for replacement parts and any travel/mileage charges for service.
-
The warranty begins at delivery (or no later than one year after manufacture).
Disclaimers:
-
The manufacturer’s liability shall not exceed the original purchase price of the spa.
-
The manufacturer is not liable for incidental or consequential damages (including loss of use, removal, or reinstallation).
-
All warranty service must be performed by American Spas or an authorized representative.
-
No agent, dealer, or service provider may modify or extend the warranty terms.
Click here for American Spas Warranty
f
American Outdoor Grill
Summary of American Outdoor Grill® warranty coverage highlights:
| Component/Part | Warranty Period | Coverage Description |
|---|---|---|
| Stainless Steel Burners | Lifetime | Warranty lasts as long as the original purchaser owns the grill |
| All Other Parts (excl. ignition, accessories, infrared burner, vaporizer panels) | 10 Years | Against defects in materials and workmanship |
| Infrared Burners & Vaporizer Panels | 3 Years | Against defects in materials and workmanship |
| Ignition Systems (excl. batteries) & Accessories (side burners, motors, thermometers) | 1 Year | Against defects in materials and workmanship |
*For complete warranty terms and conditions, consult the manufacturer's official website or product manual.
Click here for American Outdoor Grill Warranty
Blackstone
Summary of the North Atlantic Imports LLC warranty:
| Warranty Period | Coverage Details |
|---|---|
| 1 Year | All parts, workmanship, and finishes against defects under normal domestic use |
| Warranty Scope | Manufacturer may repair or replace defective parts at their discretion |
| Limitations | Warranty limited to original purchaser only; excludes damages from misuse, abuse, or improper operation |
| Exclusions | No liability for indirect or consequential damages; warranty void if repaired or altered without written consent |
| Conditions | Must provide dated sales receipt to verify purchase date; only valid for products purchased from authorized sellers in the U.S. and Canada |
| Warranty Base | Only applies to normal home use; not valid for commercial or institutional use |
| Non-Refundable | Warranty is non-refundable |
*The manufacturer’s obligation is limited to repair or replacement of defective parts during the 1-year period. Detailed terms and conditions apply as noted in the product manual.
Click here for Blackstone Warranty
f
f
Broilmaster
Summary of Broilmaster grill warranty coverage across major models and parts:
| Component/Part | Warranty Period | Coverage Description |
|---|---|---|
| Aluminum Grill Housing (excl. paint) | Limited Lifetime | Against rust-through |
| Stainless Steel Cooking Grids & Griddles | Limited Lifetime | Against rust-through |
| Stainless Steel Built-In Components/Cart | Limited Lifetime | Against rust-through |
| Bow Tie Burner, Side Burner, Warming Rack | Limited Lifetime | Against rust-through |
| Built-In Kits, Doors, Vent Kits | Limited Lifetime | Against rust-through |
| H-Series, Q-Series, R3B Stainless Steel Burners | Limited 10 Years | Against rust-through |
| Q-Series Stainless Steel Drip Pan | Limited 10 Years | Against rust-through |
| DPASBC Side Burner/ Housing (BSA) | Limited 10 Years | Against rust-through |
| R3/R3B Infrared Burners | Limited 5 Years | Against rust-through |
| Flare Buster™, Smoker Shutter | Limited 5 Years | Against rust-through |
| Painted Electro-Galvanized Steel Components | Limited 5 Years | Against rust-through |
| Porcelain Briquette Racks, Heat Shield, Screen | Limited 2 Years | Against rust-through |
| Chrome-Plated Warming Rack | Limited 2 Years | Against rust-through |
| Valves, Knobs, Ignitors, Fittings, Labels, Cups | Limited 1 Year | Against rust-through |
| Paint on Aluminum Grill Head | Limited 1 Year | Against rust-through |
| All Other Parts & Accessories (not listed above) | Limited 1 Year | Against rust-through |
*For full legal and warranty policies, consult the owner's manual or Broilmaster’s website
Click here for Broilmaster Warranty
Cal Flame
Summary of the Cal Flame limited warranty:
| Warranty Period | Coverage Details |
|---|---|
| 10 Years | Grill structure or frame housing against rust-through due to defects in material or workmanship (residential use only). |
| 3 Years | Tamers and warming rack against rust-through and operation failure due to defects. |
| 1 Year | Porcelain burners against rust-through and operation failure due to defects. |
| 1 Year | Gas valves and other listed components in Cal Flame parts manual against operation failure due to defects. |
| Warranty Scope | Manufacturer may repair or replace defective parts subject to proof of purchase; parts covered, but freight, labor, diagnosis, and travel fees are the responsibility of the owner. |
| Limitations | Warranty limited to original purchaser; void if non-genuine Cal Flame parts used, if damaged by neglect, misuse, abuse, accidents, Acts of God, or fuel conversions; corrosion, discoloration, and scratches from improper care not covered. |
| Exclusions | No liability for incidental or consequential damages (injury, loss of use, freight, or related costs); warranty void if repaired or modified without manufacturer authorization. |
| Conditions | Must provide dated proof of purchase; valid only in U.S. and Canada for residential installations; not transferable; void with commercial use or aftermarket modifications. |
| Pro-Rated Warranty | If non-repairable, replacement is prorated: user pays 1% of current retail cost per month of ownership after first 6 months (e.g., 7% at 7 months). |
| Legal Rights | Warranty provides specific legal rights; additional rights may vary by state/province. |
| Non-Refundable | Warranty is non-refundable. |
Click here for Cal Flame Warranty
Delta Heat
Summary of the Delta Heat limited warranty:
| Warranty Type | Coverage | Term | Details / Conditions |
|---|---|---|---|
| Limited Lifetime Warranty | Stainless steel main burners and fabricated stainless steel housing | Lifetime (original purchaser) | Free repair or replacement of defective parts. Excludes discoloration, surface scratches, weather/atmospheric staining, minor surface rust or oxidation. Owner pays all labor, shipping, and handling. |
| Fifteen (15) Year Limited Warranty | Stainless steel grates | 15 years | Part repaired or replaced free of charge. Owner pays labor, installation, shipping, and handling. |
| Five (5) Year Limited Warranty | Briquette trays and gas valves | 5 years | Part repaired or replaced free of charge. Owner pays labor, installation, shipping, and handling. |
| Two (2) Year Limited Warranty | All other grill components | 2 years | Part repaired or replaced free of charge. Owner pays labor, installation, shipping, and handling. |
| One (1) Year Full Warranty | Entire outdoor gas grill and all component parts | 1 year | Delta Heat will repair or replace defective parts at no cost, including parts and labor, when service is performed by an authorized representative during normal business hours. |
| Ninety (90) Day Residential Plus Warranty | Products used beyond normal residential use (e.g., bed & breakfast, private clubs, multi-dwelling condos/apartments) | 90 days | Part repaired or replaced free of charge. Owner pays labor, installation, shipping, and handling. Excludes all commercial food-service locations. |
Warranty Limitations & Exclusions
-
Valid only for products purchased and located in the continental United States and Canada.
-
Original owner only; non-transferable. Proof of purchase required.
-
Does not cover damages from negligence, alteration, misuse, abuse, accident, natural disaster, loss of power, improper installation or operation, unauthorized adjustments, or harsh cleaning chemicals.
-
Normal conditions such as rust, corrosion, discoloration, surface scratches, weather-related staining and oxidation are excluded unless they render the component inoperable.
-
Serial numbers must be intact; products with altered or removed serial numbers are not covered.
-
Delta Heat is not liable for incidental, consequential, special, or contingent damages.
*Please visit the manufacturer's website for complete warranty policies and exclusions.
Click here for Delta Heat Warranty
Dometec
Summary of the Dometec limited warranty:
| Product / Component | Warranty Period | Coverage Description |
|---|---|---|
| MoBar, DrawBar & Wine Coolers | ||
| All Parts, Labor, and Freight | One Year (Limited) | Covers defects in materials and workmanship, including flat-rate labor, specified parts, and freight |
| Replacement Parts (Parts Only) | Second Year (Limited) | Covers replacement parts only; purchaser responsible for labor and freight |
| Sealed System (Compressor, Condenser, Dryer, Connecting Tubing, Evaporator) | Three Years (Limited) | Year 1 covers parts, labor, and freight; Years 2–3 cover parts only (labor and freight excluded) |
| Products Used Beyond Normal Residential Applications (e.g., Catering Services, Bed & Breakfasts, Courtyard Food/Beverage Establishments) | Sixty Days (Limited) | Covers defects in materials and workmanship; includes parts, labor, and freight for 60 days from date of purchase |
| Residential Outdoor Refrigerators | ||
| All Parts, Labor, and Freight | Two Years (Limited) | Covers defects in materials and workmanship, including flat-rate labor, specified parts, and freight |
| Sealed System (Compressor, Condenser, Dryer, Connecting Tubing, Evaporator) | Five Years (Limited) | Covers defects in materials and workmanship; includes flat-rate labor, specified parts, and freight for five years from date of purchase |
| Products Used Beyond Normal Residential Applications (e.g., Catering Services, Bed & Breakfasts, Courtyard Food/Beverage Establishments) | Sixty Days (Limited) | Covers defects in materials and workmanship; includes parts, labor, and freight for 60 days from date of purchase |
Click here for Dometec Warranty
Fire Magic
Summary of Fire Magic warranty coverage:
| Component/Part | Warranty Period | Coverage Description |
|---|---|---|
| Cast stainless steel burners | Lifetime | Covered as long as original owner owns the grill |
| Choice stainless steel U-shaped burners | Lifetime | Covered as long as original owner owns the grill |
| Stainless steel rod cooking grids | Lifetime | Covered as long as original owner owns the grill |
| Stainless steel housing | Lifetime | Covered as long as original owner owns the grill |
| Brass valves, inner liners, manifold assemblies | 15 Years | Covered except ignition systems |
| Porcelain (ovens, barbecue faces), backburner assemblies | 15 Years | Covered except ignition systems |
| Electric grills stainless steel cooking grids and housing | 10 Years | Covered except ignition systems |
| Flavor grids, infrared burners, charcoal stainless steel grills (excluding charcoal pan, grid, wood pellet screen, thermometer, ash tray) | 5 Years | Covered warranty |
| Fire Magic side burners and all other Fire Magic components (except ignition systems and electrical parts) | 3 Years | Covered warranty |
| Ignition systems (excluding batteries), electrical components, grill accessories | 1 Year | Covered warranty |
| Replacement parts | 30 Days | Warranty from date of purchase |
*This table covers the main warranty durations for key Fire Magic grill components. For full warranty terms and instructions, consult the official Fire Magic warranty page or owner's manual.
Click here for Fire Magic Warranty
Green Mountain Grills
Summary of the Green Mountain Grills limited warranty:
| Coverage | Details |
|---|---|
| Warranty Period | 3 years from the date of first retail purchase |
| What’s Covered | Defects in workmanship and materials under normal residential use |
| Remedy | GMG will, at its sole option, repair or replace any defective grill returned by the original purchaser within the warranty period |
| Exclusions | - Abuse, accident, misuse, or electrical power issues - Cosmetic elements/finishes (paint, coatings) - Non-residential/commercial use - Improper use not following the instruction manual - Products not paid for in full |
| Limitations | No coverage for special, incidental, or consequential damages; all other express or implied warranties (including merchantability or fitness for a particular purpose) are disclaimed (may vary by state/province) |
| How to Claim | Contact the dealer of purchase or call GMG at 530-347-9167 before the 3-year warranty expires |
| Owner Responsibility | Register product (implies consent to receive GMG email updates) and retain proof of purchase |
| Legal Note | Rights vary by state/province; warranty limited to repair and/or replacement only |
Click here for Green Mountain Grill Warranty
Halo
Summary of the HALO warranty policy (Residential Use Only):
| Warranty Period | Coverage Details |
|---|---|
| 5 Years | All parts/components (except those listed separately) against perforation, manufacturing, and material defects only. |
| 1 Year | Electrical components against defects. |
| 1 Year | Paint (cosmetic only; touch-up may be required, rust not covered). |
| Warranty Scope | Covers defects in workmanship and materials after proper assembly and normal household use. Manufacturer may repair or replace defective parts; return of defective parts may be required (postage/freight prepaid). |
| Conditions | Product registration must be completed within 30 days via QR code or halo-pg.com. Proof of purchase required (sales slip or invoice). Valid only in U.S. and Canada. Warranty non-transferable and applies only to original purchaser. |
| Exclusions | Cosmetic issues (scratches, dents, corrosion, discoloration, surface rust), food loss, personal/property damage, misuse, abuse, accidents, fire, flood, grease fire, hostile environments (weather, animals), improper installation, unauthorized modifications/repairs, or commercial use. |
| Non-Covered Costs | Shipping (standard/expedited), service calls, pickup/delivery, labor for repairs, reinstallation, replacement parts for units outside U.S./Canada. |
| Limitations | Exclusive remedy is repair/replacement of defective parts. Liability limited to purchase price of product. No coverage for consequential/incidental damages (except where prohibited by law). |
| Legal Rights | Warranty provides specific legal rights; additional rights may vary by state. California purchasers may be eligible for refund if repair/replacement not feasible. |
| Non-Refundable | Warranty is non-refundable. |
Monument Grills
Summary of the Monument Grills limited warranty (Residential Use Only):
| Warranty Period | Coverage Details |
|---|---|
| 1 Year (Limited) | Electrical components against defective materials or workmanship under normal residential use. Excludes ignitor batteries, paint loss, and discoloration. |
| 2 Years (Limited) | Cooking grids, lids, stainless or enameled fireboxes, enameled flame tamers, and all other parts (unless specified otherwise) against defective materials or workmanship. |
| 8 Years (Limited) | Stainless steel burners against rust-through or burn-through due to defective materials or workmanship. |
| Warranty Scope | Manufacturer will replace defective parts at its discretion after inspection and approval of a warranty claim. Replacement parts will be shipped at no charge via standard ground delivery. Labor, installation, and expedited shipping costs are the responsibility of the consumer. |
| Limitations | Warranty valid only for the original purchaser with proof of purchase from an authorized Monument Grills retailer in the U.S. or Canada. Non-transferable. Warranty is void if the grill is used for commercial or rental purposes. |
| Exclusions | No coverage for misuse, abuse, accidents, improper installation or maintenance, unauthorized alterations or service, grease fires, transportation damage, or exposure to severe weather (hail, wind, hurricanes, etc.). Rust, oxidization, discoloration, or paint loss due to high temperatures, humidity, chlorine, fertilizers, or salt are not covered. |
| Conditions | All warranty claims require proof of purchase and prior authorization. Do not return any parts without an official return authorization label. Unauthorized returns will not be refunded. |
| Transportation Damage | Claims for shipping damage (e.g., FedEx) require photographic evidence for assessment before replacement parts can be issued. |
| Non-Refundable | Warranty applies only to part replacement; it is non-refundable. Manufacturer’s liability is limited to the cost of the defective product or part. |
| Legal Rights | This warranty gives you specific legal rights, and you may also have other rights that vary by state or province. Monument Grills is not liable for consequential or incidental damages. |
Click here for Monument Grills Warranty
Napoleon
Summary of Napoleon grill warranty coverage:
| Component/Part | Warranty Period | Coverage Description |
|---|---|---|
| Hood | Lifetime (some models) / 15 / 10 Years | Defects in material and workmanship |
| Stainless Steel Lid | Lifetime / 15 / 10 Years | Defects in material and workmanship |
| Porcelain Enamel Lid | Lifetime / 15 / 10 Years | Defects in material and workmanship |
| Aluminum Castings / Stainless Steel Base | Lifetime / 15 / 10 Years | Defects in material and workmanship |
| Stainless Steel Cooking Grids | Lifetime / 15 / 10 Years | Defects in material and workmanship |
| Stainless Steel Tube Burners | Lifetime / 10 Years + 50% off after (varies) | Full/extended coverage plus 50% off replacement after some years |
| Stainless Steel Sear Plates | 15 / 10 / 5 Years + 50% off after (varies) | Coverage reduces with time; 50% off replacement up to year 15 |
| Porcelain Enamel Cast Iron Grids | 15 / 10 Years + 50% off after (varies) | Coverage reduces with time; 50% off replacement up to year 15 |
| Stainless Steel Infrared Rotisserie Burner | 15 / 5 Years + 50% off after (varies) | Full coverage plus 50% off replacement after some years |
| Infrared Bottom/Side Burner | 15 / 5 / 3 / 2 Years | Varies by model and component |
| Electrical Components | 3 / 2 Years | Defects in material and workmanship |
| Aluminum Table Top & Pedestal | 3 Years | Defects in material and workmanship |
| All Other Parts | 15 / 10 / 5 / 3 / 2 Years | Varies by model |
| Labour related to warranty repair | 1 Year | Labour costs covered for repairs |
*Some parts have extended warranty coverage with a discounted replacement up to 15 years. Warranty details can vary by model; refer to the product manual for full terms and conditions.
Click here for Napoleon Warranty
Tagwood
Summary of the Tagwood warranty:
| Warranty Period | Coverage Details |
|---|---|
| 5 Years | Models BBQ01SS, BBQ03SS, BBQ05SS, BBQ01SSB, BBQ02SS, BBQ03SSB, BBQ05SSB, BBQ06SS, BBQ08SS, BBQ26SS, BBQ28SS, BBQ04SS, BBQ23SS, BBQ24SS, BBQ25SS – Warranty against material and/or manufacturing defects. |
| 3 Years | Models BBQ02SI, BBQ09SS, BBQ07SS, BBQ18SS – Warranty against material and/or manufacturing defects. |
| 2 Years | Model BBQ03SI – Warranty against material and/or manufacturing defects. |
| Warranty Scope | Covers manufacturing, material, and parts defects after verification by authorized technicians. Tagwood BBQ may repair or replace defective parts. Shipping for warranted parts is covered by Tagwood BBQ. |
| Limitations | Warranty valid only for original purchaser with invoice; excludes misuse, abuse, accidents, alterations, repairs by unauthorized personnel, corrosion, rust, oxidation, scratches, dents, discoloration by heat, and normal wear/tear. Commercial or rental use voids coverage. |
| Exclusions | No liability for incidental or consequential damages (personal/property damage, indirect costs, or re-installation expenses). Discoloration from heat is considered normal wear and not covered. |
| Conditions | Must present dated purchase invoice and serial number. Warranty is non-transferable. Claims require photos of the damaged part, invoice, and serial number emailed to sales@tagwoodbbq.com.au. |
| Accessories | All accessories are non-refundable and non-returnable; made exclusively for Tagwood BBQ products. |
| Non-Refundable | Warranty is non-refundable. |
| Legal Rights | Warranty gives specific rights; may vary by state or province. |
Click here for Tagwood Warranty
Temp Tong
Summary of the TempTong limited warranty:
| Warranty Period | Coverage Details |
|---|---|
| 120 Days | Product is warranted against defects in materials and workmanship under normal use from the date of purchase. |
| Warranty Scope | TempTong may repair or replace the product with a new or refurbished unit at its discretion. Proof of purchase is required. Replaced parts/products become the property of TempTong. |
| Warranty Claims | Contact Support@TempTong.com to request service. Warranty registration available online at TempTong.com. |
| Exclusions | Damage caused by accidents, misuse, abuse, unauthorized modifications or repairs, use with unauthorized accessories, or acts of nature (lightning, flood, earthquake, etc.). |
| Limitations | Company not liable for direct, indirect, incidental, consequential, or special damages related to the product, even if advised of such possibility (to the extent permitted by law). |
| Governing Law | Warranty governed by laws of the company’s jurisdiction, without regard to conflict of law principles. |
| Modifications | TempTong reserves the right to modify or terminate this warranty at any time. Updates become effective once posted on the company’s website. |
| Non-Refundable | Warranty is non-refundable. |
Click here for Temp Tong Warranty
True Flame
Summary of True Flame Gold Standard warranty information:
| Component/Category | Warranty Period | Coverage Details |
|---|---|---|
| Gas Appliances (Grills, Side/Power Burners, Gas Griddle) | Lifetime (Gold Standard) | Lifetime warranty on construction, manufacturer defects, stainless steel construction, cooking grates, burners, burner covers, valves, flame tamers, heatzone separators, temperature gauges |
| 3 Years | Warranty on all other parts, components & electrical (LED bulbs, wiring harness, switches, transformers, halogen light wire & bulb) | |
| Vent Hoods | 5 Years | Warranty on all stainless steel construction |
| 3 Years | Warranty on blowers, LED lighting, wiring harness, switches | |
| Refrigeration (15" & 24" models) | 3 Years | Warranty on all construction including compressors |
| 1 Year | Warranty on transformer, LED bulbs, LED harness, power source wire, interior halogen lights | |
| Refrigeration (21" models) | 1 Year | Warranty on all construction & electrical components (compressor, transformer, LED bulbs, wiring) |
| Cold Storage & Sinks | Lifetime | Warranty on ice chest, drains, and faucets |
| Drawers, Doors, Grill Liners & Carts | Lifetime | Warranty on construction, workmanship, and materials for stainless steel parts including drawers, doors, liners, carts |
| 3 Years | Warranty on electrical components (warming drawers) | |
| Covers | Lifetime | Warranty on covers including grills, carts, side/power burners, gas griddles |
| Commercial Applications (Gas Grills) | Lifetime | Warranty on workmanship, construction, manufacturer defects for all commercial & hospitality use |
| Void if misuse or lack of maintenance | Warranty invalid if misuse, vandalism, theft, or lack of regular cleaning and maintenance |
*Additional Notes:
- Warranty valid for original purchaser with proof of purchase and photo.
- Registration required online within 30 days to validate warranty.
- Warranty does not cover labor or labor-related costs.
- Warranty excludes discoloration, rust, corrosion, oxidation due to harsh environments or improper installation.
- Coastal/humid environments require manufacturer review.
- Warranty not valid for commercial/rental/nonresidential use without proper maintenance.
- Warranty and registration details at www.amddirect.com/register.
Click here for True Flame Warranty
Twin Eagles
Summary of the Twin Eagles limited warranty:
| Component / Item | Warranty Period | Coverage Description |
|---|---|---|
| Stainless Steel Main Burners, Hexagonal Grates, and Fabricated Stainless Steel Components | Limited Lifetime | Covers defects in materials and workmanship for the lifetime of the product (excluding normal wear and tear) |
| Stainless Steel Briquette Trays, Gas Valves, Sear Zone Burners, Rotisserie Burners, and Drip Pans | Five Years (Limited) | Covers defects in materials and workmanship |
| Complete Outdoor Gas Grill and All Component Parts | One Year (Full) | Covers defects in materials and workmanship from the original date of purchase |
| Products Used in Residential Plus Applications (e.g., Bed & Breakfasts, Private Clubs) | Ninety Days | Covers defects in materials and workmanship when used beyond normal residential settings |
*Please visit the manufacturer's website for complete warranty policies and exclusions.
Click here for Twin Eagle Warranty
Videl USA
Summary of Videl Grills USA warranty coverage periods for each major component:
Component Warranty Period Coverage Description Cast Stainless Steel Burners Lifetime Defects in materials and workmanship Fire Box, Hood, Handle, Bezel 2 Years Defects in materials and workmanship Grates, Flavor Bars, Drip Pan 2 Years Defects in materials and workmanship Rotisserie Burner, Transformer 2 Years Defects in materials and workmanship Warming Rack, Flame Tamer 2 Years Defects in materials and workmanship Gas Valve, Knob, Light 1 Year Defects in materials and workmanship
*Please visit the manufacturer's website for complete warranty policies and exclusions.
Click here for Videl USA Warranty
Vintage
Summary of the Vintage Gas Grill Warranty (Residential Use Only):
| Warranty Period | Coverage Details |
|---|---|
| 2 Years (Limited) | Outdoor gas grills and all component parts against defective materials or workmanship under normal residential use. Painted or cosmetic parts covered for only 30 days (defects must be reported within 30 days). |
| 5 Years (Limited) | Infrared burners, stainless steel briquette trays, and drip pans against defective materials or workmanship. Owner responsible for labor and other costs. |
| Lifetime (Limited) | U-burners, grates, and stainless steel body housings/parts (excluding items above) against rust-through due to defective materials or workmanship. Owner pays all other costs. |
| Warranty Scope | Manufacturer will repair or replace defective parts at its option. Cosmetic part replacement may be denied if no cover is used or maintenance neglected. |
| Limitations | Valid only for original purchaser in U.S. or Canada; non-transferable. Proof of purchase (sales slip or registration) required. Proper installation, maintenance, and care are owner’s responsibility. |
| Exclusions | No coverage for abuse, misuse, flare-ups, natural disasters, improper installation/operation, corrosion, scratches, discoloration, accidents, or service by unauthorized providers. Display models sold “as-is” with limited coverage. |
| Conditions | Warranty limited to replacement of defective parts only; owner responsible for labor, travel, and related costs. Travel fee may apply if service is >50 miles from nearest authorized provider. |
| Non-Refundable | Warranty is non-refundable. |
| Legal Rights | If defect cannot be remedied after reasonable attempts, owner is entitled to refund or replacement. Liability limited to cost of defective product/part. Rights may vary by state/province. |
Click here for Vintage Warranty