Privacy Policy

Last Updated: September 10, 2025

This Privacy Policy explains how ANJ Appliances ("ANJ," "we," "us," or "our") collects, uses, shares, and protects information about you when you visit our websites, place an order, contact us, or otherwise interact with us (together, the Services). This Policy applies to U.S. visitors unless stated otherwise.

1. Information We Collect

We collect information in three ways: (a) you provide it to us, (b) we collect it automatically, and (c) we receive it from third parties.

A) Information You Provide

Identifiers & Contact: name, email, phone number, billing/shipping address.
Order & Payment: items purchased, order notes, and limited payment details (card type/last 4). Full payment data is processed by our payment processors and not stored by ANJ.
Account & Communications: account credentials, preferences, support messages, reviews.
Verification/Anti‑Fraud (when needed): we may request proof of identity or ownership (e.g., government ID and front/back of payment card with non‑essential digits redacted) to prevent fraud.

B) Information Collected Automatically

Device/Usage: IP address, device and browser type, operating system, referring/exit pages, timestamps, and clickstream.
Cookies & Similar Technologies: pixel tags, SDKs, or local storage that help us remember settings, analyze traffic, and show relevant advertising.
Approximate Location: derived from your IP or shipping address for fraud prevention, tax/shipping calculations, and analytics.

C) Information From Third Parties

Payment & Financing Partners (transaction approvals, fraud checks).
Shipping/Logistics Partners (delivery status and exceptions).
Analytics & Advertising Partners (aggregated insights about site performance and ad effectiveness).
Social/Single Sign‑On if you choose to connect an account.

2. How We Use Information

Order Fulfillment & Customer Service: process and deliver orders, returns, and warranties; communicate about your order.
Account Management: create and manage your account; remember preferences.
Personalization & Marketing: recommend products, send newsletters and offers (you can opt out).
Advertising & Measurement: deliver and measure ads, including on other sites/apps.
Security & Fraud Prevention: detect, investigate, and prevent fraud, abuse, or security incidents.
Legal/Compliance: tax, auditing, and required disclosures; enforce terms and policies; protect our rights and users.

3. How We Share Information

We share information as needed to operate our business:

Service Providers/Processors: payment, shipping, email/SMS, hosting, cloud storage, analytics, support. These providers may only use your data to perform services for us.
Advertising/Analytics Partners: to place and measure ads and understand site usage. See Your Privacy Choices below to opt out of targeted advertising.
Legal, Safety & Compliance: to comply with law, respond to lawful requests, or protect our rights, property, users, or the public.
Business Transfers: in connection with a merger, acquisition, financing, or sale of assets.
With Your Direction: for example, when you ask us to share information with a third party.

We do not sell your personal information for money. Some U.S. state laws treat certain sharing for targeted advertising as a "sale" or "sharing" of personal information. You can opt out as described below.

4. Your Privacy Choices (Opt‑Outs & Controls)

As noted in our policy summary on site, we use cookies and similar technologies and may share limited data with advertising partners so ads shown to you on other sites are more relevant. Depending on where you live, this may be considered a sale, sharing, or targeted advertising. You can control this:

Opt‑Out of Sale/Sharing/Targeted Ads: Use our Do Not Sell or Share My Personal Information / Opt‑Out link (where available), or email s**ales@ANJappliances.com** with subject "Opt‑Out of Sale/Sharing" and include the email and browser(s)/device(s) you use with us.
Global Privacy Control (GPC): If your browser sends a GPC signal, we will treat it as a request to opt out of sale/sharing/targeted advertising for that browser.
Email Marketing: click Unsubscribe in our emails or email us at s**ales@ANJappliances.com**.
SMS: follow the opt‑out instructions in any message (e.g., reply STOP) or contact us.
Cookies: manage cookies in your browser settings; blocking cookies may affect site functionality.

If you click an on‑site opt‑out control, the browser on that device will be opted out. If you also enter your email, we’ll associate the opt‑out with your account/email to help extend it across devices when you are logged in.

5. Cookies & Tracking Technologies

We use:

Strictly Necessary (security, checkout, account authentication).
Functional (preferences, chat/support).
Analytics (traffic, performance, debugging).
Advertising (to show more relevant ads and cap frequency).
You can adjust cookie settings in your browser at any time.

6. Order Verification & Fraud Prevention

To protect customers and ANJ from fraud, we may verify billing and shipping details. If billing and shipping differ, we may request additional verification (e.g., a government ID and the front/back of a payment card with all but the last 4 digits and CVV covered). Do not email full card numbers. Verification documents are stored securely with limited access and retained only as long as necessary to complete verification and comply with legal obligations.

7. Data Retention

We keep information only as long as needed for the purposes in this Policy or as required by law. Examples:

Orders & Tax Records: typically 7 years.
Customer Service Communications: typically 3 years after last interaction.
Marketing Preferences: until you opt out or your account becomes inactive.
Device/Analytics Logs: typically 24–26 months.
Actual retention may vary based on legal, operational, and security needs.

8. Security

We take security seriously and use administrative, technical, and physical safeguards, including TLS/SSL encryption for data in transit, restricted access, and periodic reviews. Payment processing is handled by PCI‑compliant providers. While we work hard to protect your information, no system is 100% secure.

9. Your Rights (U.S. State Privacy Laws)

Depending on your state (e.g., CA, CO, CT, UT, VA), you may have rights to access, correct, delete, or obtain a portable copy of certain personal information, and to opt out of sale/sharing/targeted advertising. You also have the right to be free from discrimination for exercising these rights.

How to exercise your rights:
Email s**ales@ANJappliances.com** with the subject "Privacy Rights Request" and describe your request (access/correct/delete/opt‑out/portability). We will verify your identity using information associated with your account/order (e.g., email, phone, address) and may request additional info for security. Authorized agents may submit requests with proof of authorization. If we deny your request, you may appeal by replying to our decision email.

California notices: We do not collect sensitive personal information for the purpose of inferring characteristics. We do not knowingly sell/share personal information of minors under 16. You may also send Nevada "do not sell" requests to our email above.

10. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate action.

11. International Visitors

Our Services are intended for U.S. customers. If you access the Services from outside the U.S., you understand your information may be processed in the United States where laws may differ from those in your country.

12. Links to Other Sites

Our site may contain links to third‑party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy and update the Last Updated date above. Your continued use of the Services after the posting means you accept the changes.

14. Contact Us

ANJ Appliances
Address: 4796 SW 110th Avenue, Davie, FL 33328
Phone: (954) 504‑5310
Email (privacy inquiries): sales@ANJappliances.com

If you have accessibility needs and cannot access this Policy, email us and we will provide it in an alternative format.